TERMS

In order to rent a vehicle from us you must comply with the following requirements as a condition of our insurer as well as the terms and conditions listed below:

What documentation must you provide? Sections marked * must be provided for all drivers

• Copy of the photo card drivers’ licence (address & ID must be up to date)*

• Online licence check check someone’s driving licence information . Please note, DVLA licence checks can only be carried out on driving licences issued from mainland UK*

• Two proofs of address from separate sources*

• Cleared and traceable security deposit (BACS, Credit/Debit Card, PayPal, etc.)

• Signed rental agreement

• From 1st August 2021, Green Cards will no longer be mandatory for driving within EU. Please ensure you arrange a VE103 certificate gov.uk/taking-vehicles-out-ofuk/for-less-than-12-months

Additional criteria:

• Drivers must be aged between 21 and 79 and have at least 2 years driving experience (Full UK EU , AU & NZ licences are covered as standard)

• Certain driving offences are covered.

• No more than one fault or outstanding incident/claim in the last three years

Proof of address (Two from the list):

• Electricity

• Water

• Gas

• Broadband/Landline

• Council tax

• TV licence

• Bank Statement

• Credit card bill / statement

• Mortgage statement

• Polling card

• HMRC self assessment / tax credit

• Student loan

• Shotgun licence

• Payslip

• Mobile Phone Bills

• Pension letters

• Car Finance Statement

• Loan Statement

• Property deed

An annual council tax bill will be accepted. All other documents must be dated within 90 days of the hire date. The address and name on your licence must match both documents.

Definitions

‘I’, ‘me’, ‘my’, ‘you’, ‘yours’, ‘yourself’ and ‘hirer’ refers jointly and severally to the person or persons who are the customers.

‘Customer’ means the person or persons nominated as the hirer under the heading ‘Hirers Name / Contact’ on the Rental Agreement, any person whose credit or debit card is presented in payment of the customer’s charges, or any person who deems themselves to be the legal entity and ultimately responsible for the camper van. Should the legal entity be different from the driver, then full name, address and contact phone numbers must be supplied.

‘Gallivant Campers’ means Gallivant Campers Limited, 272 Bath Street, Glasgow, G2 4JR

‘This Agreement’ means the Rental Agreement, the Insurance Motor Rental Agreement and these Terms and Conditions. In the event of any discrepancy between these Terms and Conditions and any other Gallivant Camper literature, the provisions of these Terms and Conditions apply

‘Booking’ the confirmed reservation of a camper van hire and includes the payment of the booking deposit and/ or full balance for the rental.

‘Booking Deposit’ means the monetary amount required to confirm the camper van booking.

‘Rental Period’

Means the hire period as stated on the Rental Agreement or any agreed variation thereof and any additional period during which the vehicle is in the customer’s possession or control.

‘Vehicle’

Means the vehicle as stated on the Rental Agreement and includes tyres, tools, accessories, the living equipment and any other special equipment, documents related to the Vehicle and any replacement or substitute Vehicle which may be provided at the discretion of Gallivant Campers.

‘Living Equipment’

Includes but is not limited to, TV, DVD player and aerial, Oven, Radio/USB stereo, crockery, cutlery, cooking utensils.

‘Security Deposit’

Means the amount held as security by Gallivant Campers in relation to this hire.

‘Overhead damage’

Is deemed as any damage sustained to any part of the vehicle, its equipment and or any third-party property which occurs above 6 feet (1.83 metres) in height measured from the ground upwards.

1. Depot

Herbison Crescent, Shotts, ML7 5UD

2. Depot hours

Summer Hours: 2nd March to 31st October

• Monday to Friday: 11h00 – 16h00*

• Saturday: 11h00 – 16h00*

• Sundays & Public holidays: closed, unless by prior arrangement

Winter hours: 1st November to 1st March.

• Monday to Friday: 11h00 – 16h00*

• Saturday: 11h00 – 16h00*

• Sundays & Public holidays: closed, unless by prior arrangement

*Last collection time for all vehicles is 1 hour prior to depot closing; it typically takes 1 hour to hand over the vehicle, all systems required to check out the vehicle are closed off 1 hour prior to depot closure and staff are unable to process any collections or returns after this time. Unfortunately, if you do arrive after this close off time you will need to make alternative arrangements, at your own costs until the office re-opens the next working day.

3. Hire rates quoted include:
 – VAT (20%) – Unlimited mileage is included – UK standard vehicle insurance* – UK Standard equipment & breakdown**

All prices quoted in the Agreement are gross prices.

*Insurance loading. In some cases, Gallivant Campers will incur additional charges if the driver to be insured has a traffic conviction, more than 1 insurance claim or is in an occupation which is deemed high risk. These charges will be passed onto the customers.

**Gallivant Campers will supply full breakdown cover to cover any mechanical faults to the base chassis of the camper van. Any call out charges necessitated by the client through operator error, e.g. a flat vehicle battery, wrong or insufficient fuel, keys locked in Camper van etc will be the responsibility of the client.

4. Minimum Hire

This ranges from 3 to 7 nights depending on the season. Gallivant Campers reserves the right to increase the minimum hire period for certain events.

5. One-way hire

Gallivant Campers does not offer One-way hire unless by prior arrangement and subject to additional fees.

6. Payment

A booking is only binding after it has been confirmed by Gallivant Campers and a booking deposit payment of 10% of the total hire cost has been received. Our terms and conditions including cancellation policy apply from this point onwards. Once the booking is confirmed, a confirmation email will be sent out to the client. Settlement of the remaining balance will be due six weeks prior to departure. Gallivant Campers reserves the right to cancel the booking if payment is not received six weeks prior to departure. Payment is accepted by credit card (Visa or MasterCard only), debit cards, bank transfers or cheque in Pounds Sterling. Please note: Cheque payments will only be accepted if presented 7 weeks or more prior to departure.

For late bookings (less than six weeks before departure) the full rental price is payable on booking. Vehicles will not be released without full payment being completed. Cheques will not be accepted for late bookings (less than 2 weeks prior to departure). Gallivant Campers reserves the right to increase the booking deposit for certain events or promotions.

7. Cancellation charges

• More than 6 weeks before: 20% of total hire cost or Booking Deposit (whichever is greater)

• 6 weeks – Now Show: 100% of total hire charge

Covid19/Coronavirus Cancellations and charges – If your postcode is placed in Lockdown and you are unable to reach us you may move your booking for up to 5 years later from the date you are originally booked. If you have paid your remaining balance 6 weeks prior to picking up your vehicle and you are locked down between 35 days and 7 days prior to your booking, you may move your booking to another date. If you are unable to reach us within 7 days due to lockdown we are unable to refund you and full cancellation charges apply.

 If you become ill due to Covid 19 and are unable to travel, full cancellation charges apply.

A No Show is deemed as the customer not presenting themselves on the first day of the rental period to collect their camper van and not communicating to Gallivant Campers prior to this date that will be collecting the vehicles on an alternative date/time within the booked rental period. Should the hire be deemed a No Show, the booking will be automatically cancelled at close of business that day, the vehicle will be released for re-hire and no refunds whatsoever will be due.

Gallivant Campers cannot postpone or transfer money from one hire to another. Gallivant Campers reserves the right to amend our cancellation policy for certain events.

8. Extras

• Bedding Single set (quilt/pillow/towel/covers/flat sheet) £20.00 (per set, per rental)

• Bedding Double set (quilt/2 x pillow/2 x towels/covers/flat sheet) £40.00 (per set, per rental)

• Outside dinning (table/chairs) £3.00 per night, per set

• Caravan Club express membership: £56.00

• Camper van refill package: £150.00 (terms apply, please see section 11, Camper van refill package)

Minimum charge term for extras is 3 nights; maximum charge term is 21 nights. All extras are subject to availability.

9. European Travel

For those travelling within Europe there is an additional charge of £15 per day with a minimum charge for European cover (including European roadside assistance). European cover is mandatory and you will be in breach of these terms and conditions should you take a camper van into Europe without taking out the additional European cover. Minimum charge term for European cover is 7 nights, maximum charge terms is 21 nights.

The following Countries are covered by the European Travel Insurance:

Andorra, Austria, Belgium, Denmark, Finland, France, Germany, Greece, Hungary, Italy, Luxembourg, Netherlands, Norway, Poland, Portugal, Spain, Slovenia, Sweden, Switzerland

Travel outside of these countries listed above will be in breach of these terms and conditions and you will not be covered by any insurance. Please check your route carefully and ensure you do not go outside these countries.

10. Ireland Travel

For those travelling within Ireland there is an additional charge of £15 per day with a minimum charge for your Ireland cover (including Irish roadside assistance). Ireland cover is mandatory and you will be in breach of these terms and conditions should you take a camper van into Ireland without taking out Ireland cover insurance. Minimum charge term for Ireland cover is 7 nights, maximum charge terms is 21 nights.

11. Camper van refill package

Gallivant Campers offers a refill package which means that you can return the camper van empty of diesel, gas and adblue and we will refill all of them for a single charge of £150.00. The refill package must be pre-booked and pre-paid for in advance and prior to your departure and is only offered to hirers returning to the depot. It cannot be taken out on return of the camper van. Should any of the tanks not be completely empty on your return or you hired a vehicle that does not require adblue, no refund or discount is offered on the price of the package. Should you choose to not take this out in advance and return the camper van with any of the diesel, gas or adblue tanks not completely full then our standard refill charges will apply, please see section 17, Rental and other charges for full details. Subject to availability.

12. Camper van Collection & Return

• Collection: Please allow 1 hour for the hand-over at the depot – to complete the documentation and demonstrate your vehicle to you. All drivers need to be present on collection of the camper van and bring their full valid licence and passport and credit or debit card for security deposit. Please see section 27, Drivers for further details.

Note: Gallivant Campers will make every effort to have your camper van ready for the collection time you have selected however Gallivant Campers cannot guarantee that your vehicle will be ready for this time. Should this be the case no refunds will be due to you, there will be no extension of your hire, and the camper van will still be required to be returned in accordance with the details set out below. You must arrive at least 1 hour prior to depot closing. Please see section 2, depot hours for further details.

• Return: The vehicle must be returned on the correct date, and before the time stated on the rental agreement – please allow 1 hour for the hand-over at the depot. Vehicles must be returned undamaged, with a full tank of diesel, AdBlue and gas (unless gas has been pre purchased or the camper van refill package has been purchased in advance, see section 11), empty waste water and toilet cassette and the interior clean and in the same condition as they left the depot, otherwise a charge will be made for additional Valeting and or Upholstery cleaning. In addition a separate toilet cleaning fee will apply if the toilet waste tank is not empty on return.

Please see section 17, Rental and other charges for further details. Please note: there are no toilet emptying facilities at Gallivant Campers depot so this must be emptied prior to return

• Express return: If you are returning between 8am and 10:30am and the vehicle is in the same condition as it was hired to you, you may use our Express return envelopes to return the keys to us and avoid waiting for the Vehicle to be checked in by a Gallivant Campers staff member. The vehicle must not have any damage, be clean and tidy on the inside, with the diesel, adblue and gas tanks full (unless the camper van refill package has been purchased in advance, see section 11), and with the waste water and toilet cassette empty in order for you to use this return option. You must complete the Express return envelope fully, including signing and dating the bottom. Express return envelopes must not be left at reception or any other location, they must be handed to a Gallivant Campers staff member. The vehicle will go through our normal returns procedure in your absence. Should any issues arise, Gallivant Campers will contact you immediately.

Late return: If you will be late returning, Gallivant Campers must be advised immediately. Failure to advise may result in prosecution for driving whilst uninsured. An additional charge of £100.00 per hour will be payable for all late return.

13. Camper van systems

Gallivant Campers will carry out a full Pre Checkout Inspection (PCI) on every camper van before the commencement of hire. The PCI involves testing every system on board the camper van to ensure they are operating correctly. In conjunction with this the hirer will be taken on a tour of the camper van and shown how each system works. Should an onboard system fail during your hire, Gallivant Campers will make every effort to remedy the fault whilst you are away but in some circumstances this may not be possible and Gallivant Campers cannot be held responsible and will not refund any monies should a loss of service be encountered nor have any obligation to provide a replacement vehicle. In the case of winter hire, Gallivant Campers cannot and will not be held responsible in the event of any damage or inconveniences caused by freezing conditions. This is the responsibility of the hirer.

14. Vehicle acceptance

• You acknowledge having received the Vehicle in a clean condition and in sound working order in accordance with the Camper van Handover Checklist and with a full diesel tank, full AdBlue tank, full gas bottle if one has been purchased. Water tank should be empty for travel and filled when at your first destination. Gallivant Campers can be requested to fill the tank to 25%.

• You acknowledge that Gallivant Campers will not refund to you any monies if the Vehicle is returned or you cease to have use of the Vehicle or an item of equipment on the vehicle prior to the return date for any reason e.g. Accident, weather, theft or damage

15. Change of Vehicle

Gallivant Campers reserves the right, at its absolute discretion, to substitute a comparable or superior Vehicle for the Vehicle ordered. In that event, you shall not be liable for any increased rental pertaining to the substitute vehicle. Such substitution shall not entitle you to any refund and does not constitute a breach of this Agreement.

16. Rental and Other Charges

You will pay Gallivant Campers:

• All rental charges

• b) The security deposit

• c) Administration fee of £25.00 per amendment of a confirmed booking or per penalty charge notice received

• d) The nominated valeting fee and /or upholstery cleaning fee if the Vehicle is not returned with the interior in a clean condition.

• e) The nominated additional fee of £75.00 if the toilet and waste water tank are not emptied prior to the return of the Vehicle

• f) The cost of refilling the Diesel, the AdBlue and or the LPG tanks should any of the tanks not be returned completely full, unless the fuel package was pre-purchased prior to departure:

Diesel charges:

• ¾ to full = £75.00

• ½ to ¾ full = £90.00

• ¼ to ½ full = £120.00

• empty to ¼ full = £140.00

LPG charges: £40.00 regardless of level

AdBlue charges: £25.00 regardless of level

• g) The Late fee of £100.00 per hour should the vehicle be returned after the agreed time as stated on the rental agreement

• h) The nominated cancellation fee in the event of cancellation of this agreement prior to acceptance or delivery of the vehicle

• i) The cost of any damage to the Vehicle or third-party property, subject to the insurance cover

• j) The insurance excess should there be damage involving third party property or the theft of the Vehicle. Applies in respect of each claim, not hire.

• k) All government fees and duties etc

• l) All parking fines, other fines or penalties and associated administration costs incurred in relation to the Vehicle during the Rental Period

• m) Any other fees or charges payable by you pursuant to this Agreement. This includes any costs incurred by Gallivant Campers as a result of any breach by you of the terms of this Agreement

• n) Demurrage; the nightly rental rate for the period the Vehicle is off fleet; for example for accident repairs

• o) Any additional costs over and above the security deposit value should damages exceed the security deposit value up to the value of £2500 for non negligence damage or in full if there is a case of Gross negligence which includes not paying attention to signs or road signs.

• p) The cost to recover a Vehicle

• q) In the case of gross negligence Gallivant Campers reserves the right to recover full costs in order to return the camper van to the state in which it was handed over

• r) All internal damage if there is new damage to the rental of a camper van or campervan

17. Errors in Rental Charges

Total charges as set out therein are not final. You agree to pay any shortfall in charges to Gallivant Campers and you will receive a refund for any overcharge acknowledged by Gallivant Campers.

18. Security Deposit

There is a refundable £1000.00 Security payable by credit card or debit card. The card should be in the lead drivers name and the amount will be debited from your account immediately. Pre-paid currency cards cannot be accepted. Gallivant Campers reserves the right to increase the security deposit in certain circumstances or for specific events e.g. World Cup events, Festivals, clients travelling with pets, for any other hire where the Camper van is carrying 4 or more adults and if the security deposit is paid in cash to £1500.00. Cheque payments are not accepted against the security deposit.

• On taking delivery of the Vehicle, you agree to pay the Security Deposit

• b) You irrevocably authorise Gallivant Campers to deduct from the Security Deposit any amounts due by you to Gallivant Campers arising out of this Agreement

• c) In the event that Gallivant Campers elects to accept payment of the Security Deposit by holding an open security payment; a pre-authorisation for the full security amount will be processed and authorised by the customer either by entering their card details and submitting them through our online self check in system or by inputting their card into our card terminal and entering their pin number

• d) The security deposit will be refunded or the open security payment cancelled within 14 working days of the vehicle being returned to the depot as per the criteria set out in section 13, Camper van collection and return and there are no outstanding insurance claims. It will not be refunded on return of the camper van. If it was paid for in cash, this will be refunded by bank transfer or cheque

• e) Should any damages or costs exceed the security deposit the customer will be responsible to settle all additional costs over and above the security deposit value within 14 days of your hire end date

19. Use of the Vehicle

You agree that during the rental period, you will not and will not allow the Vehicle to be:

• a) Driven otherwise than in a cautious, prudent and normal manner

• b) Used in a manner which could cause damage

• c) Driven in a prohibited area or in an area other than the areas indicated by you to Gallivant Campers

• d) Driven by a person under the influence of alcohol or drugs or with a blood alcohol level in excess of that permitted by law

• e) Left open whilst the vehicle is unoccupied

• f) Left with the ignition key in the vehicle while it is unoccupied

• g) Left unoccupied without the TV/DVD covered

• h) Driven by persons

• j) Parked in an unsecure space such as the roadside. Parking in car parks is deemed as secure as is a driveway.

• k) left without the steering wheel lock being fixed in place if one has been provided.

• Under the age of 23 years

• Over the age of 70

• Who is not authorised by law to drive the Vehicle. Particulars of a proposed licensed driver of the Vehicle are set out under the heading ‘Hire’s name/ contact’ on the Rental Agreement

1. i) Damaged by:

• Submersion in water

• Contact with Salt Water

• j) Used for any illegal purpose for any race, rally or contest

• k) Used to tow any vehicle or trailer

• l) Used to carry passengers or property for hire or reward

• m) Used to carry more persons than is permitted by any relevant authority or detailed in the Vehicle manual or on the Vehicle or specified in this agreement

• n) Used to carry volatile liquids, gases, explosives or other corrosive or inflammable material

• o) Otherwise used in breach of my obligations under this Agreement

20. Road Restrictions

a) All Vehicles may only be driven on sealed / bitumen roads

b) You acknowledge that Gallivant Campers reserves the right at any time, at its sole discretion, to restrict vehicle movements in certain areas due to adverse road or weather conditions or any other reasonable cause

21. Alterations to the Vehicle

You shall not make any alterations or additions to the Vehicle without the prior written consent of Gallivant Campers

22. Title to Vehicle

You acknowledge that Gallivant Campers retains title to the Vehicle and its contents and that you possess the goods as a mere bailee only. You do not have any right to pledge Gallivant Campers credit in connection with the Vehicle and agree not to do so. You shall not agree, attempt, offer or purport to sell, assign, sublet, lend, pledge, mortgage, let on hire, or otherwise part with or attempt to part with the personal possession of or otherwise deal with the Vehicle.

23. Smoking

All Gallivant Campers camper vans are non-smoking vehicles. Gallivant Campers reserves the right to impose additional Valeting and or Upholstery cleaning fees and charge demurrage should smoke be detected in the camper van.

24. Passengers

Gallivant Campers authorises the use of these vehicles up to the stated number of passengers. Each person is to use the safety restraints provided at all times whilst the vehicle is in motion. Here listed are the numbers of people, including the driver that each camper van can legally carry: 2 berth = 2 passengers, 3 berth = 3 passengers, 4 berth = 4 passengers. Carrying more than the specified number of passengers is against the law and in breach of this agreement. Child seats are available (fees applicable) and it is the responsibility of the hirer to fit them themselves. Children up to 12 years of age or 135cm in height, which ever they reach first, must use the correct child restraints appropriate for their weight/height under UK law.

25. Pets

You will not allow any animals to be carried in the Vehicle, unless otherwise agreed with Gallivant Campers and an additional security deposit paid. Pets are not allowed on any soft furnishings. Any damage or cleaning bill will be paid for in full if this exceeds your security deposit.

26. Drivers

• Age limits:

▪ Standard insurance: 23 to 70 years

▪ Insurance for over 70’s drivers: 71- 75 years. This is by special request and agreement only with Gallivant Campers & their insurer. Gallivant Campers must be notified at the time of booking should any driver be over the age of 70. Additional information will need to be provided. Cover is not guaranteed.

• Maximum of 3 drivers per rental.

• All drivers must have held a valid licence for more than 3 years than entitles them to drive a UK category B vehicle up to 3500kg GMW

• Driver must be able to demonstrate that they have driven on a regular basis (More than 3 times per week) for at least 3 years and feel confident to drive a vehicle of the dimensions of our largest camper van 7.5m long 2.4m wide and 3.2m high

• Drivers holding only an automatic licence cannot drive our vehicles

• All drivers must be present at checkout of the Camper van. No exceptions can be made

• Production of a full, valid standard driver’s licence, as well as a valid passport are required from all drivers at the start of hire

• Copies will be taken of all identification presented and will be retained for 7 years for the purpose of, but not limited to the defence of any legal claim(s)

• If you have a photocard GB licence we require the photocard and your NI (National Insurance) number to check your licence details on the DVLA’s online system. We are unable to insure you if we have not DVLA checked your licence details

• If you have a modern Northern Ireland licence we require both the photocard and paper counterpart

• Your licence address must be your current home address, if not, then in addition to this we require either a utility bill, bank statement which has your name and current address listed

• All drivers who licences are issued outside of the EU or Commonwealth are required to supply a valid International driving permit alongside your standard licence at the start of hire. This must be issued in the country your standard licence was issued and confirm you are able to drive a UK category B vehicle up to 3500kg GMW. Should any driver fail to present all correct documentation and identification on collection of the camper van or do not meet the driver requirements stated in the terms and conditions, then Gallivant Campers will be unable to release the camper van and no refunds will be given

• Endorsements on licences: you must declare at the time of booking if there are any endorsements on your licence. Gallivant Campers can accept up to 6 speeding points that occurred within the last 3 years (charges apply). For more than 6 points, for any conviction other than for speeding, including the following codes: AC, BA, CD, DD, DR, IN, LC, MS, UT, MR and TT or for any driver disqualification within the last 5 years Gallivant Campers may not be able to get cover for

• Insurance claims: You must declare at the time of booking if you have made or had vehicle insurance claim made against you within the last 5 years. Gallivant Campers may not be able to get cover should you have had 2 or more claims within the last 3 years

• Driver occupations: you must declare your occupation on collection of the vehicle. Gallivant Campers may not be able to offer cover for the following occupations:

▪ Celebrities

▪ Sports Personalities

▪ Musicians

▪ Entertainers

▪ Serving Foreign Armed services personal/ Embassy employees based in the UK

▪ Students under the age of 30

Should the driver not disclose that they fulfil one of the above occupations even in a part time capacity, this will render the agreement as void and the hirer will be fully liable.

• Drivers are personally liable for all legal penalties (e.g.: parking tickets, congestion charges, speeding fines) which are incurred during the period of hire

• Gallivant Campers is unable to insure any driver with no fixed abode

27. Insurance (provided all the personal information supplied is correct)

The Vehicle is insured for theft and damage to the Vehicle and the property of a third party; but does not include any personal insurance for the customer (including death or bodily injury to the driver) or cover any personal possessions. The vehicle insurance is arranged by Alan Boswell. The hire rate quoted includes a standard excess of GB£2500.00 per accident, reported incident or Vehicle theft. In the event of any damage to either the vehicle or third party property, the hirer will be liable for the first £2500.00 per claim. In the event of the theft of the Vehicle, the hirer will be liable for the full cost of the Vehicle; once a theft has been reported to both Gallivant Campers and the police, a claim will be lodged with the insurer. The keys must be returned to Gallivant Campers. Should the insurer accept the claim and agrees to reimburse Gallivant Campers for the cost of the Vehicle, the liability to the hirer will reduce to the first £2500.00 of the claim (excess). Please note: if the keys are not returned to Gallivant Campers, the insurer will not accept the claim and liability for the full cost of the vehicle will remain with the hirer.

Only persons named on the Rental Agreement are insured to drive the vehicle. Please note that no insurance cover is offered for overhead damage, any damaged deemed as gross negligence, or any internal damages therefore the hirer accepts fully liability for these which is in addition to the standard vehicle excess should that apply. Windscreens and /or tyre damage is not covered by the standard vehicle insurance and therefore excess, please see section 28, Insurance for further details.

Gallivant Campers will be responsible should damage to personal possessions or bodily injury occur (including death) as a result of proven gross negligence on Gallivant Campers part i.e. our actions or failure to act. Gallivant Campers will not be responsible for any loss which is a side effect of the main loss e.g. loss of profits or opportunity. This is separate from the vehicle insurance provided.

 28. Vehicle Damage – Insurance Cover

You are aware that:

• A) The Vehicle is insured for damage to the Vehicle and the property of a third party; but does not include any personal insurance for the customer or their possessions

• B) Standard Insurance does not cover overhead damage. Overhead damage is deemed as any damage above 6 foot high from ground up. The hirer will be responsible for the cost to repair all damages

• C) You will have to pay an excess for any Insurance claim regardless of which party is at fault for the accident. The insurance excess is £2500.00 per claim, not per rental

• D) You will not have any insurance cover and you will be responsible for the total cost of any damage if you breach any of the terms of this Agreement

E) You will be responsible for any damage caused through reversing and/or gross negligence and will not be covered by the insurance

29. Responsibility when accident occurs

a) In the event of any accident, loss or damage arising out of the use of the vehicle, you will

Notify Gallivant Campers within 24hrs of the happening of the event, or if returning the vehicle within 24 hours, we must be notified instantly and not as the vehicle returns.

Obtain the names and addresses of third parties and any witnesses and report the event to the nearest police station

iii. Complete an accident claim form as supplied

If the accident occurs in Europe then in addition you must complete the European accident report form as supplied

Not make any admission of liability to other parties, settlement offer or other like offer

Assist Gallivant Campers in handling any claim arising from any event, including providing all relevant information and attending Court to give evidence

b) You will not drive the vehicle unless its to a safe place within 30 miles of your incident location until you have spoken to a member of staff from Gallivant Campers and provided evidence of the damage to the hired vehicle.

c) You acknowledge that the excess or other amount due by you in respect of any damage arising from an accident, loss or damage is payable at the time of reporting the event and not at the completion of the rental period, regardless of which party is at fault

d) You will pay for any costs relating to the delivery of a change over vehicle as a result of an accident regardless of which party is at fault

e) No security deposit or insurance excess will be refunded until claim is settle

30. Maintenance

a) You shall take all reasonable steps to properly maintain the Vehicle, including checking oil, coolant and AdBlue levels, tyre pressures and batteries.

b) You are aware that the vehicle will be supplied with a full tank of diesel, AdBlue and a full tank of gas and that it is my responsibility to replenish these throughout my hire and return these all full otherwise charges will apply. Gallivant Campers will not be held responsible should you run out of any of these during my hire

c) You acknowledge that Gallivant Campers will reimburse you for expenditure up to UK £40.00 reasonably incurred in rectifying any mechanical failure to the drive train and engine of the Vehicle (not including the water system, refrigerator, heating, audio and DVD equipment, provided that:

You produce relevant receipts: and

You have received the prior consent of Gallivant Campers

iii. The damage is not due to my fault or my breach of this Agreement

d) Subject to the terms of this agreement, you will pay for the cost of repairing or replacing tyres damaged during the Rental Period. Gallivant Campers will reimburse you for expenditure reasonably incurred if:

The tyre is defective and is returned by you to Gallivant Campers for inspection; and

You produce relevant receipts; and

iii. The manufacturer accepts liability under his warranty

e) You will be liable for any costs associated with allowing the engine oil, coolants or AdBlue to run empty and cause damage to the vehicles engine

f) You will be liable for any costs associated with the incorrect use of fuel. All Gallivant Campers camper vans run on DIESEL

31. Credit and Debit Card Payment

Visa card and MasterCard credit cards only. All debit cards accepted. Pre-paid currency cards are accepted for payments but not for the security deposit.

• Gallivant Campers will accept payment by credit cards approved by Gallivant Campers

• b) When payment is paid by credit, debit or pre-paid currency card, you agree that:

• Gallivant Campers is irrevocably authorised to complete any documentation and to take any other action to recover from my credit or debit card issuer all amounts due by you pursuant to this Agreement, including but not limited to those outlined in section 17, Rental and other charges

• You will not dispute your liability to Gallivant Campers for any amount due under this agreement and you shall indemnify and keep Gallivant Campers indemnified against any loss incurred (including legal costs) by reason of notifying my credit or debit card issuer of such dispute

• Gallivant Campers may process the credit or debit card voucher; in the event that Gallivant Campers elects to accept payment of the Security Deposit by holding an open security payment, which will be cancelled 7 days after the completion of the Rental Period, as per clause 19, Security deposit, you agree that Gallivant Campers is entitled to recover payment from my credit or debit card issuer pursuant to clause 33, section b, sub-section i & ii, in respect of any amounts due which were not known at the time of cancelling the open security payment

• c) You acknowledge that all transactions under this agreement are conducted in Pounds Sterling. Due to exchange rate fluctuations, there could be some variance between the amount initially debited against my credit or debit card and the amount refunded within 7 days after the expiration of the rental period. You release Gallivant Campers from any liability for such variation

32. Payment of Charges, Joint and Several Liability

All charges and expenses payable by you under this Agreement are due on demand by Gallivant Campers. If you do not pay all charges on time, you agree to pay interest at 1.5% per month above the base rate as published by HSBC on the outstanding balance and any additional costs incurred by Gallivant Campers, including reasonable legal fees to recover the outstanding money owed. When the Customer comprises of more than one person, each person is liable jointly and severally for all obligations of the customer pursuant to this Agreement.

33. Terminating the Agreement

You acknowledge that Gallivant Campers may terminate this Agreement and repossess the Vehicle at any time, without notification to me, and that you will pay the reasonable costs of repossessing the Vehicle, including towing charges if:

1. You are in breach of any term of this Agreement

2. You have obtained the Vehicle through fraud or misrepresentation

3. Any statement, representation or warranty made by you in respect to yourself or additional drivers is incorrect

4. The Vehicle appears to be abandoned

5. If you give the keys to the hired vehicle to anyone who is not mentioned on this agreement

6. The Vehicle is not returned on the agreed return date or Gallivant Campers reasonably believes that the Vehicle will not be returned on the agreed return date

7. Gallivant Campers considers on reasonable grounds that the safety of passengers or the condition of the Vehicle is in danger. You understand that in the event of such termination or repossession, you have no right to a refund of any part of the rental charges or the Security Deposit

34. Release and Indemnity of Gallivant Campers

a) Subject to its obligation to deliver the Vehicle or an appropriate substitute vehicle, you release Gallivant Campers, its employees and agents, from any liability to you (regardless of who is at fault) for any loss or damage incurred by you by reason of this Agreement, including but not limited to:

Any loss or damage caused by breakdown, mechanical defect, accident or the Vehicle being unsuitable for my purpose

Any loss or damage to any property left in or on the Vehicle, in any service vehicle or on any Gallivant Campers premises or recovered or handled by Gallivant Campers

b) Subject to any insurance arrangements agreed with Gallivant Campers, you hereby indemnify and shall keep indemnified Gallivant Campers, its employees and agents against any claims, demands and expenses (including legal costs) incurred or sustained by them or any of them by reason of my use and/or possession of the Vehicle

35. Changes

Any changes to this agreement must be in writing and must be signed on behalf of Gallivant Campers and by me.

36. Force Majeure

Gallivant Campers will make every effort to ensure that the reserved Camper van is available for you at the correct time. If, due to circumstances beyond our control, this is not possible and if an alternative or acceptable Camper van is not available our liability is limited to the refunds of all monies paid by you.

37. My Warranties

You warrant that all information supplied by you to Gallivant Campers in connection with this agreement is true.

38. Proper Law

This agreement shall be governed by the law of Great Britain in which this agreement was signed.

39. Data Protection

Your personal data and information that you have provided to Gallivant Campers will be processed for the following purposes

• To fulfil this contract/ agreement placed with us, including but not limited to camper van hire and production of the Rental agreement. Your personal data including copies of all identification documents provided and all data entered in the Rental Agreement will be retained for 2 years for the purpose of, but not limited to the defense of any legal claim(s)

• To fulfil our legal requirements as a vehicle rental company

• We will not transfer your personal data to any third party outside Gallivant Campers Ltd and our booking system, unless: • It is to book a third-party service for you including ferry crossing and taxi transfers

• It is to enroll you in a third-party membership including caravan club, camping and caravanning club and English heritage memberships

• It is for on road vehicle assistance for example vehicle recovery/breakdown providers and repair workshops

• It is to our insurer

• It is to the police, local authorities, councils or DVLA if we suspect or are notified that a road traffic offence/ contravention has occurred

• It is to local authorities, councils and private parking companies if we suspect or are notified that you breached private parking terms and conditions, dart and congestion charges

• To insurance companies if we suspect or are notified of an incident with a third party

• It is to the police, DVLA and Customs and Port authorities if we suspect or are alerted to criminal activity

• Our bank or merchant provider in line with transactional processing

• You are in breach of our agreement in which case we may notify the BVRLA’s RISC database, police, our solicitors, debt collection agencies, credit reference agencies and any other relevant organizations

• The third party is our subcontractor or a member of our companies, who is processing personal data on our behalf securely and in accordance with our instructions

• It is between software systems that we use for the purpose of our business as a vehicle rental company including but not limited to Aurora, Google drive, Mailchimp

• It is for feedback on our products and services provided

• You have submitted a photo into a competition that we have run. By entering our competition you agree to the photo(s) you submit being posted to our website, facebook, twitter, instagram, pinterest and other social media sites. We may also use it for posters and advertising and share with our partners, wholesale and web-based agents for them to use for their own marketing purposes

• It is otherwise authorised under the Data Protection Act

• We may use your personal information for marketing purposes and to keep you informed by post, telephone, sms, email or other electronic means about products and services which may be of interest to you. We will only contact you if you have selected to hear about our services and offers on our feedback form that is completed at the end of your hire and we will only use the contact methods that you have agreed to. If at any point you would like to stop receiving information from us, you can click unsubscribe at the base of any email or send an email to letsgo@gallivantcampers.co.uk and we will remove your name from the marketing database.

40. Vehicle Dash Cams

Customers and passengers are under no circumstances allowed to touch the vehicle dashcams or wiring without the express permission of Gallivant Campers. If you are involved in an incident, you are to call Gallivant Campers immediately so that we are able to give direction as to what you are to do with the dashcam and any information stored on the dashcam. You accept that the footage on the dashcam is recording whilst driving and all noise including conversation is recorded. The information recorded onto the dashcam is for the purpose of determining the result of accidents and damage. Once this information has been used for this purpose and is no longer required for insurance or police purposes the information will be deleted and disposed of. Vehicle dashcams have been placed in vehicles for the safety of our customers and staff.

By entering into this agreement, you agree that we can process and store your personal information in connection with this agreement including data collected from the vehicle which may include your location(s) from our vehicle tracking system and also diagnostics (telematics). We may use your information to analyse statistics, for market research, credit control and to protect our assets.

You agree that if you break the terms of this agreement we can pass your personal information to any relevant organisation. We can also give this information to the British Vehicle Rental and Leasing Association (BVRLA), which can share your personal information with its members to prevent crime and protect their assets, as allowed under the Data Protection Act 1998.

We agree to keep all personal information in a secure environment and will comply with the Data Protection Act 1998 and our own privacy policy and any other applicable date protection legislation currently in force.

41. Entire Agreement

This Agreement constitutes the entire agreement of the parties and there are no other oral undertakings, warranties or agreements between the parties relating to the subject matter of this agreement. Gallivant Campers reserves the right to add or amend the vehicle specifications and rental charges without prior notice. This agreement does not affect your statuary rights under civil law.

42. Electronic Signatures

This deed may be signed by the parties by way of Electronic Signature, as defined in section 7 of the Electronic Communications act 2000